Protecting your personal data is our top priority. Here we transparently explain how 1 wine collects, uses, and safeguards your information.
A quick overview of how your personal data is kept safe at 1 wine
1 wine Welcome to the platform. This Privacy Policy explains how 1 wine How it collects, uses, and protects your personal information. This document 1 wineis an integral part of the Terms & Conditions.
By using our website or app, you are considered to have agreed to this Privacy Policy. Please read it carefully in full. If you do not agree with any part of this policy, please refrain from using the platform.
This Privacy Policy applies to: 1wine.bet on the website, mobile application, live chat, email and SMS communications, and all other digital channels where you 1 wineservices.
1 wine Only the information that is necessary is collected. We believe in not gathering data beyond what is required. See below for details on what is collected and when.
Information you provide directly during registration and use:
| Data Type | When Collected | Why It's Needed |
|---|---|---|
| Full Name | At the Time of Registration | To verify account identity |
| Mobile Number | For registration and OTP verification | For secure login and communication |
| Email address | At the Time of Registration | To Send Notifications & Offers |
| National ID Card | During KYC verification | To verify age and identity |
| Payment information | On Deposits & Withdrawals | For transaction processing |
Information collected automatically while you use the platform:
1 wine Your information is used only for specified purposes, each of which is clearly outlined below.
1 wine We never sell your personal data to third parties for commercial purposes. However, there are limited circumstances where sharing information may be necessary.
In some cases, your data may be stored on servers outside Bangladesh. When this occurs, we ensure that the destination country maintains data protection standards that meet international requirements.
1 wine Cookies and similar technologies are used on our website and app to enhance your browsing experience and ensure the platform functions properly.
You can block or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly. Refer to your browser's "Help" section for instructions on changing cookie settings.
We do not retain your data longer than necessary. Once a purpose has been fulfilled or a legal requirement has lapsed, the data is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account Information (Active Accounts) | For as long as your account remains active |
| General data after account closure | 5 years |
| KYC & Identity Verification Data | 7 years (legal obligation) |
| Transaction records | 7 Years |
| Support chat history | 2 years |
| Marketing consent records | 3 years after consent is withdrawn |
Once the retention period expires, data is automatically deleted from the system or permanently removed through a dedicated data purging process.
1 wineAs a member, you have full rights over your personal data. To exercise any of the rights listed below, please reach out to our support team.
1 wine For users aged 18 and above only. We do not knowingly collect personal information from minors.
Our platform may occasionally reference third-party services. This Privacy Policy applies only to 1 wineapplies to its own platform only.
1 wine This Privacy Policy may be updated from time to time. We will notify you of any changes through the following methods:
Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.